Last Updated: January 2025  | 
Effective Date: January 2025

1. Introduction

Shiv Shankar Engineering (“we”, “us”, “our”) operates the website
www.boringmachinebihar.com

(the “Site”). This Privacy Policy explains how we collect, use, and protect
information from visitors to our website. By using our Site, you agree to the terms
of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

• Contact Information: Name, phone number, email address when you fill our enquiry form or contact us directly.
• Usage Data: Pages visited, time spent on site, browser type, device type, and referring URL — collected automatically via Google Analytics.
• Communication Data: Messages or enquiries you send us via our contact form or WhatsApp.

3. How We Use Your Information

We use the information collected to:

• Respond to your product enquiries and provide quotations.
• Process orders and arrange delivery of boring plant machines and equipment.
• Improve our website and understand visitor behaviour through analytics.
• Track phone call enquiries through Google Analytics events to measure our marketing effectiveness.
• Send follow-up communications related to your enquiry (we do not send unsolicited marketing messages).

4. Google Analytics & Call Tracking

Our website uses Google Analytics (GA4) to understand how visitors interact with our
site and to track phone call click events. This helps us improve our website and
marketing. Google Analytics may use cookies and collects anonymized data such as
your IP address, browser, and device type. You can opt out of Google Analytics by
installing the
Google Analytics Opt-out Browser Add-on.

5. Cookies

Our website may use cookies — small text files stored on your device — to improve
user experience and for analytics purposes. You can control or disable cookies
through your browser settings. Disabling cookies may affect some website functionality.

6. Sharing of Information

We do not sell, rent, or share your personal information with third parties for
marketing purposes. We may share data only with:

• Service providers (e.g., Google Analytics) who assist in operating our website.
• Legal authorities, if required by law.

7. Data Security

We take reasonable precautions to protect your personal information from unauthorized
access, use, or disclosure. However, no data transmission over the internet is
completely secure.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., WhatsApp, Google Maps).
We are not responsible for the privacy practices or content of those external sites.

9. Your Rights

You may request access to, correction of, or deletion of any personal information
we hold about you by contacting us directly. We will respond to valid requests
within a reasonable timeframe.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be
posted on this page with an updated effective date. We encourage you to review
this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us: